FAQ
Frequently Asked Questions
Everything you need to know about SugarSync.
Is the SugarSync sensor painful to apply?
Not at all! The sensor uses a tiny filament — not a needle — and most users feel nothing during application.
How often does it measure my glucose?
The sensor measures your glucose levels continuously, updating every few minutes, day and night.
Is the price GST inclusive?
Yes, all our plan prices are fully GST inclusive — no hidden charges.
Can I use it without a smartphone?
You'll need a smartphone to access the AI-powered app and view your readings.
What if my sensor stops working?
We offer a replacement guarantee. Contact our support team and we'll sort it out quickly.
Do you offer COD (Cash on Delivery)?
Yes! COD is available on Standard and Pro plans. Free delivery on all plans.